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Featured Case Studies

To see how UPS synchronizes commerce for its customers every day, read the case studies below.

 Japan Airlines

Japan Airlines
Challenge Being an early adopter of new aviation technology means any routine problem can become a challenge when you're the first to face it. When a ramp incident damaged an engine cowl on one of JAL's 787s, they faced an AOG (airplane on ground) situation they'd never seen before
Solution With just seven days to remove the grounded plane, JAL turned to UPS to figure out the logistical conundrum of transporting a 3,500-pound replacement cowl more than 2,600 miles.

UPS utilized its ground transportation, aircraft charter and ocean freight expertise to not only get the replacement cowl to the grounded plane, but to get the damaged part back to the factory for repairs.

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